Why?

A domain or content expert can put you on track when you enter a new domain or field of expertise. The expert can point out sources, give you a sense of direction or point to common pitfalls.

How?

Trace an expert that is willing to talk to you about the problem and arrange an interview with this expert.

Ingredients

• An expert about your problem, or solution domain.
• A healthy sense of realism about what experts can and cannot offer.
• The right questions to ask.
• Interviewing techniques.

In practice

Expert interviews are a common method to get a grip on a new problem area such as health or dementia. Or when you are about to do a design project and don’t have much experience yourself, you can interview a senior designer in the early stages of your project.

Useful resources

• http://www.wikihow.com/Interview-Experts
• Look at the card ‘interviews’ for general sources about the technique.